Policies

I understand that unanticipated events happen occasionally in everyone’s life. In my desire to be effective and fair to all clients, the following policies are honored:

Policy Notification

In order to provide the best service possible to our clients, I have implemented the following policies:

Cancellation & No Show Policy

I require at least 24 hours notice to cancel an appointment. Clients who cancel an appointment with less than 24 hours notice will be billed 100% of the price of the scheduled service. Clients who do not show up for a scheduled appointment or notify Victoria in advance will be billed for the full price of the scheduled service.

Late Arrival Policy

All scheduled appointments will end at the scheduled ending time in order for Reed Wellness to stay on schedule. Clients who arrive late to their scheduled appointment will be charged for the full session and will not receive a time extension. For your first appointment, please arrive 15 minutes prior to your scheduled appointment time to allow time to complete the Client Intake Form. For all other appointments, please arrive 5 minutes before your scheduled appointment time.